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Warranty
At Brilliant Showers, the standard warranty for all our exceptional products is three years. That’s
2 full years longer than any of our major competitors…at no additional cost.
To be in full compliance
with the warranty, a licensed plumber and electrician must install the
unit. Failure to do so could void the warranty.
This unit is meant
for indoor use only. The warranty will become null and void if used
outdoors.
Our standard warranty covers all electrical wiring, heating
units and control panels. We guarantee that all our products are free of manufacturing and material defects. Parts that become defective during the warranty period will be repaired or replaced. The purchaser is responsible for removing the defective parts and returning them to
us.
The warranty does not cover damage caused by owner neglect, abuse, misuse, non-authorized modifications, incorrect installation, or wear and tear attributable to normal product use.
To properly invoke the
warranty, the purchaser must possess a sales slip, invoice or delivery
receipt, which indicates the date of product purchase.
We will always
be here and help you get the parts (at cost) after the factory warranty
expires.
Brilliant Showers will not reimburse any labor costs arising
from disassembling or reassembling the unit for replacement purposes. We are also not responsible for routine maintenance, servicing or electrical alterations to the unit’s controls.
Any parts that are claimed to be defective
must be shipped to Brilliant Showers via a
prepaid freight shipper. The parts must be accompanied by the original
sales receipt or other sales proof of purchase information, as well as the
sender’s name, mailing address, daytime telephone number and other pertinent
claim information. The repaired or replaced parts will be returned to the
unit’s owner by collect freight.
The three-year warranty only applies
to the original purchaser and cannot be transferred, if sold. The warranty
become void if the purchased unit is used for commercial, industrial or
rental purposes. In addition, the warranty does not cover claims arising
from product misuse, neglect, accidents, abuse, improper installation, or
hazards of
nature, including excessive exposure to heat or fire.
The
purchaser is responsible for providing adequate access to the unit, if
repairs need to be performed. The warranty does not cover injuries sustained by any person in the course of installing or repairing the unit.
All costs for removing and reinstalling purchased item
(including freight charges) shall be at the purchaser’s
expense.
REGARDLESS OF THE WARRANTY CARD BEING RETURNED WITHIN THE
SPECIFIED TIME PERIOD, THERE SHALL BE NO WARRANTIES OR OBLIGATIONS
(EXPRESSED OR IMPLIED HEREUNDER) SPECIFICALLY EXCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN SPECIFICALLY DESCRIBED HEREIN. NO LIABILITY SHALL
ACCRUE TO BRILLIANT SHOWERS; EXCEPT AS SET FORTH WITHIN.
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